A facial level is chosen for the skin you have today, not the result you want by Friday

When congestion flares, the instinct is to book the strongest thing on the menu, on the fair assumption that stronger means faster. With congested skin, that assumption usually costs you weeks.

The levels are a starting point, not a ranking

Our facials run as a 5 Level Skin System. The level is not a measure of how serious your skin is, and it is not a ladder you are meant to climb to get your money's worth. It describes how much your skin is asked to do in one sitting - and it is chosen for the skin in front of us on the day.

Congested skin has a tolerance, and it moves

Congestion, blackheads and breakouts often sit alongside a barrier that is already working hard. When skin is in that state, asking too much of it in a single visit tends to mean the next few weeks are spent settling it down rather than moving forward. Starting a level lower is often the shorter route, not the cautious one.

What actually moves you up a level

The level is reviewed at each visit, and the things that decide it are practical: how your skin felt in the days after the last treatment, how quickly it settled, whether congestion is softening, and what your home routine is doing in between. Skin that recovers comfortably earns the next level. Skin that stays reactive is telling us to hold where we are.

Between now and your next visit

Keep home care simple while congestion is active - gentle cleansing, consistent SPF, and resist adding three new products at once. Changing several things at the same time makes it impossible to tell which one helped and which one is irritating you.

If your skin is congested and you are not sure which level is fair to start at, book a skin rejuvenation consultation. We look at your congestion and breakouts in person and set the starting point of your 5 Level Skin System plan from there.